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Part of the Hashtaag Growth Series: closed door workshops. Learn how to leverage customer support to build an awesome extended team of users/customers as powerful word of mouth for your business!
CEO and Founder at spacenab.com
Each month we will do 1 workshop which will deliver key insights on 1 problem area for startups. And how can startups leverage it to:
1. Grow (user acquisition)
2. Retain users/ customers (retention)
Structure of the workshop:
1. Open discussion on how participating companies are doing customer support at present
2. How can customer support get you awesome (free) PR + Early adopters
3. How to leverage customer support tools + Social Media
4. How to leverage customer support: to build an awesome 'extended team' of 'users/ customers' as powerful word of mouth for your business!
Workshop lead credentials:
Started the customer support team from scratch at one of India's largest messaging app venture.
- Answered over 7,000 + queries
- Mentions in German blogs on the awesome customer support
Consults E-commerce companies on how to maximize user retention using awesome customer support!
Where is it happening :
Kunzum Travel Café Hauz Kas
T-49 Ground Floor, Hauz Khas Village, New Delhi
Leave your comments.
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