Cleaning companies specializing in janitorial services are plenty in the city. While most of these do fare well, there are a few that fail to meet the standards expected of them. Not only do they charge high prices, but fail to deliver expected outcome.
The best way to ensure that you are not victimized by below standard commercial cleaning agencies it is best to screen them before hiring them. Here are a few things to be considered while hiring janitorial maintenance services for short term or long term contracts with your institution.
1. Experience: Experience of a company that specializes in commercial janitorial services is what sets it apart from other competitors. Some cleaning companies jump into the cleaning market with mops, antibacterial solutions, disinfectants and no trained staff. These companies might charge lesser than their competitors, but the standard of work and time of delivery is questionable. Reputed companies, on the other hand, will be able to provide quality service well within the deadline at justified prices.
2. Areas of Service: Always be cautious of a cleaning agency that caters to “all fields” when it comes to cleaning. The chances are that these companies are new in service and do not know the difference between the many types of cleaning such as custodial services and office premises cleaning. It is always best to hire a firm that specializes in one of the services mentioned above rather than opting for companies with seemingly multifaceted fields of expertise.
3. Testimony and Client Feedback: Skim through testimonials and feedback from previous customers who employed the company under consideration before formalizing your contract. They are the best way of knowing a company as offices similar to yours would have experiences that you can easily relate to.
4. Contract Terms and Conditions: Before formalizing an agreement, ensure that you understand the terms and conditions of engagement, services, and payment thoroughly. There are a few cleaning services that charge cheap rates in the first year and put up a dramatic hike in the next year that you cannot afford. Signing the contract means you willfully agree to employ the firm for a certain period in which you will not be able to engage other cleaning service providers.
The author is the manager of a prominent chain of office cleaning services. With over a decade of experience in various fields of cleaning and professional maintenance, he also authors helpful articles and "should know" articles regarding cleaning services.