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In-House VoIP vs. Hosted VoIP Solutions – Which One is Right for You?


As the technology is rising up massively, the mobile experience therefore, keeps getting better and better. With the use of VoIP system, telephones have been revolutionized with an extremely cost-effective way to communicate easily and quickly.

What does VoIP stands for? VoIP is Voice over Internet Protocol. VoIP telephony system uses a network of cabling and switches similar to what computers use. This type of phone system offers a number of advantages such as reliability, functionality, voicemail-to-email, auto-attendant, and call recording. VoIP solutions can be delivered as an in-house system or hosted by 3rd party provider.

If you’re serious about improving the level of telecommunication solutions in your office, switching to VoIP is the best option. There are many different kinds of VoIP systems, but the most and important decision you’ll have to make is whether to choose hosted or in-house VoIP system.

The Difference between In-House VoIP and Hosted VoIP

Hosted VoIP solution offers a plenty of features and benefits compared to in-house/managed VoIP systems. VoIP systems come with features like: voicemail, call routing, and free in network-calls among employees working at same and or different office locations.

Compared to in-house VoIP solutions, a hosted VoIP system offers plenty of benefits. By choosing hosted VoIP solution, you can handover the responsibility of monitoring and maintaining the VoIP server to an outsourced telecom consultant like Voice and Data Inc.

When you choose hosted VoIP, the only thing you need to do is to keep in your office/home is the phone sets. Everything else is handled, monitored and managed an outsourced company. This is beneficial to the business because your employees do not have to learn to manage the system.

Hosted VoIP solutions have a very low upfront cost and are typically charged as a monthly fee per user. On the other hand, using an in-house VoIP telephony system has a higher cost upfront, but then no recurring monthly fee.

With hosted VoIP, new users can be added to the cloud phone system as needed, but it’s not at all possible in managed VoIP systems.

What You Should Look for When Choosing an Outsourced VoIP Provider

One of the most important criteria to look for when choosing an outsourced VoIP provider is “Reliability”. If the server where your VoIP system is hosted goes down, you’ll be in a dark without any communication. Without a reliable host, your VoIP system will be down more often than it’s up. And also make sure you’ve chosen someone with a history of excellence, particularly in the managed services industry.

This article highlights on the difference between in-house VoIP and hosted VoIP solutions, their features and also gives an idea on whether to choose hosted or in-house VoIP telecommunication solutions. For more details, visit

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